Susan Matos possesses a diverse professional background with extensive experience in management, quality analysis, and customer service. Currently, Susan serves as a Supervisor at the US Department of State's Passport Information Center through Robert Half/Peckham and as a Quality Analyst at Progress Residential. Additionally, Susan has held the position of Service Coordinator at Progress Residential since May 2021. Previous roles include Office Manager at Jerry Stewart Enterprises for over 22 years, and customer service positions at Humana and TRA. Susan holds an Associate of Arts and Sciences degree in Public Administration and a Certification of Completion in Adult Development and Aging/Public Administration from Rio Salado College.
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