Joseph O'Donnell

Joseph O'Donnell is an experienced technical support professional with a career spanning over a decade in various roles within the technology sector. Since February 2014, Joseph has held multiple positions at Proofpoint, progressing from Technical Support Engineer to Senior Technical Support Engineer, and currently serving as Team Lead Support Engineer. Prior to this, Joseph worked as an Application Support Analyst at Citi for a brief period and spent over three years as a Technical Engineer at Micro Focus. Joseph began the career at Fujitsu UK and Ireland as an Oracle Helpdesk representative. Joseph holds a Bachelor of Science (BSc) in Computer Science from Queens University Belfast, earned between 2002 and 2008.