Snir Zrihen

Snir Zrihen is a seasoned technical support professional with extensive experience in managing customer needs and providing expert assistance in various technology sectors. Currently serving as a Technical Support Manager at Proofpoint since January 2023, Snir has also been a Senior Technical Support Specialist at Illusive since January 2021, where support is rendered to major enterprises with a focus on Linux, Microsoft, and deep forensic analysis. At Check Point Software Technologies, Ltd. since August 2018, Snir has served in several roles, including Technical Support Specialist, where responsibilities encompass managing strategic customer accounts, training clients on Check Point products, addressing technical issues, and collaborating with R&D. Additionally, Snir has expertise as a Technology Engineer specializing in VPN solutions. Educational credentials include attendance at the Technion - Israel Institute of Technology from 2017 to 2018.