Serena Johnson

Serena Johnson has extensive experience in digital marketing and client services, currently serving as the Digital Marketing Account Manager Lead at ProSites since September 2018, where relationship-building and client satisfaction are primary focuses. Prior to this role, Serena held the position of Digital Marketing Senior Account Manager at ProSites, emphasizing similar objectives. At Sum Total Systems from May 2015 to February 2018, Serena worked as a Customer Support Account Manager, managing strategic accounts and driving process improvements. Additionally, from April 2001 to February 2015, Serena was a Client Services Manager at HireRight Inc, collaborating cross-functionally to address client and applicant inquiries. Education includes a High School Diploma from Mayfair High School and additional academic credentials from Cerritos College.