Tamby RAKOTOMALALA is an accomplished professional with extensive experience in operations and service delivery within the hospitality sector. Currently serving as Chief Operation Officer at Protel Indian Ocean since April 2024, Tamby previously held the position of Specialist Service Delivery at HRS Hospitality & Retail Systems from January 2022 to July 2024. Prior roles include Product Specialist and Senior Software Engineer at AGILEUM Hospitality and Micros Systems, respectively, where responsibilities encompassed system implementation, configuration, report creation, user training, and technical support for various hospitality software systems, notably Fidelio.