Julie Dillon

Julie Dillon has a strong background in customer solutions and compliance management. Julie is currently working at Protenus as the Director of Customer Solutions, where they oversee customer solutions and leads a team. Prior to this, they held roles at Protenus as a Customer Solutions Manager and Customer Solutions Engineer.

Before joining Protenus, Julie worked at UCLA Health as a Compliance Manager, where they were responsible for project management, system administration, and user support for compliance systems. Julie also served as a Database Programmer, improving data collection efforts and managing internal databases for various departments.

Earlier in their career, Julie worked at UCLA Housing Services as a Database Analyst, where they developed and deployed reports and managed a report depository. Julie also served as a Resident Services Coordinator, managing apartment buildings and residents, handling correspondence, and implementing database improvements.

Julie's experience also includes working at USC Housing as a Customer Service Manager, where they oversaw front office operations, managed student staff, and implemented an electronic delivery log system.

Overall, Julie Dillon has a diverse range of experience in customer solutions, compliance management, and database analysis, with a focus on improving processes and systems.

Julie Dillon has a diverse education history. Julie first attended the University of Southern California from 1999 to 2003 and obtained a Bachelor of Arts (BA) degree in Public Relations. Afterward, they pursued a Bachelor of Science (BS) degree in Health Information Administration from Stephens College, where they studied from 2010 to 2014. Continuing their education, they returned to the University of Southern California and earned a Master of Fine Arts (MFA) degree in Game and Interactive Media Design from 2003 to 2006.

In addition to their degrees, Julie also holds a certification in Healthcare Compliance. Julie obtained this certification from the Health Care Compliance Association (HCCA) in June 2017.