Ted Rorabaugh

Ted Rorabaugh currently serves as the Team Lead Supervisor at Proton Dealership IT, overseeing help desk operations and managing a team of technicians since January 2020. In this role, Ted Rorabaugh has implemented effective communication strategies, created support documentation, and managed ticket queues to resolve IT issues efficiently. Prior to this, Ted Rorabaugh worked as a Client Engineer at CSP, Inc., providing managed services and IT support to over 50 clients, and achieved high customer satisfaction rates. Additional experience includes positions at HCL Technologies, where Ted Rorabaugh specialized in quality reporting and management, and at Ubisoft, providing customer support for online projects. Ted Rorabaugh's IT expertise spans various platforms and technologies, bolstered by a solid foundation in both technical support and team leadership.