Lena Elgaaen is an experienced professional in the tourism and hospitality industry, currently serving as the Avdelingsleder for the Customer Success Team at Proviso AS since September 2018. Lena possesses a strong background in customer service and account management, having held roles such as Rådgiver CST, Key Account at Fortresshotels, and Konsulent at Akershus Reiselivsråd. Previous positions include editorial roles at Visit Drøbak and teaching Spanish at Frogn vgs. Lena's extensive experience in hospitality includes various roles at Thon Hotels and Hotel Ambassadeur, and as an Independent Beauty Consultant for Mary Kay. Academic credentials include a Master’s degree in Nature based Tourism from the Norwegian University of Life Sciences and a Bachelor in Tourism and Relationship Management from Norsk Reiselivshøyskole.
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