Dorcas Chela Chitengi

Dorcas Chela Chitengi is a seasoned professional with extensive experience in customer service and insurance marketing. Currently serving as Deputy Manager Customer Service and Policy Servicing at Prudential Life Assurance Zambia since December 2019, Dorcas previously held the position of Account Executive for Overseas Travel Insurance at Prudential Zambia from May 2016 to December 2019. Earlier career roles include Sales Representative at Professional Life Assurance Limited, Management Trainee at Konkola Copper Mines plc, and various positions at RUCHE Enterprises (Z) Ltd and Mopani Copper Mines plc. Dorcas has a strong educational background, holding an M.B.A. from the University of Lusaka and several postgraduate certificates in management and process management.