Nsangu Phiri is an experienced professional currently serving as an Agency Support Executive at Prudential Life since January 2018. Responsibilities include ensuring timely communication with clients regarding pending premiums and managing the resolution of medical cases. Previously, Nsangu held the position of Customer Service Officer, focusing on maintaining customer service records and ensuring effective communication between clients and the branch. Prior experience includes an internship in the Finance Department at Zambia Electricity Supply Corporation (ZESCO) in 2017. Nsangu holds a Bachelor of Commerce (BCom) degree in Economics from Mulungushi University, completed in 2015.
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