Alvin Tejada

Alvin Tejada is a seasoned professional with extensive experience in operational delivery and account management within the RPO/BPO industries. Currently serving as a Senior Program Manager at PSG Global Solutions since July 2019, Alvin is responsible for ensuring client satisfaction and managing multiple client partnerships while meeting operational goals. Prior to this role, Alvin worked as a Senior Operations Manager at Concentrix, where oversight of service delivery across various business lines and sites was key, along with direct engagement with essential resource units to achieve business objectives. Previous positions include Operations Manager at Stream Global Services and Team Leader and Technical Support Representative at eTelecare Global Solutions. Alvin holds a Bachelor's degree in Computer Science from Adamson University, earned between 1999 and 2003.