Leo Carlos Jimenez has over 17 years of experience in team management and recruitment within the technology and customer service sectors. Currently serving as a Senior Team Manager at PSG Global Solutions since October 2020, Leo is responsible for account implementation, growth, and recruitment performance management. Previously, Leo held several positions at [24]7.ai from June 2010 to October 2020, starting as a Technical Support Representative and advancing to Senior Team Lead, where management of staff and department activities was key. Earlier roles included serving as a Level 3 Technical Support Agent at Advanced Contact Solutions, Inc. Leo holds a Bachelor’s degree in Computer Science from the Technological University of the Philippines, earned between 2001 and 2006.
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