Mondia Lia Puspita

Mondia Lia Puspita has extensive experience in knowledge management and process improvement, currently serving as the Knowledge Management & Service Quality Manager at PT Alto Network since August 2019. Previously, Mondia held various positions at PT XL Axiata Tbk from August 2007 to August 2019, including Product Manager for XL Home Wireless Broadband, where responsibilities included revenue generation and product profitability optimization. Additional roles included Content & Application Analyst, Senior Officer - CS Knowledge Management & Learning Development, and Officer - Method & Procedure, contributing to product enhancement, learning module creation, and maintenance of product knowledge systems. Mondia holds a Bachelor's degree in Landscape Architecture from Diponegoro University, completed between 2001 and 2004.