Ariel Zulfikar

Ariel Zulfikar is a seasoned professional with extensive experience in business control, customer insight, and process improvement. Currently serving as the Head of Business Control and Customer Insight at Commonwealth Bank Indonesia since January 2018, Ariel specializes in data management, customer research, and risk control. Prior roles include Senior Process Specialist at Home Credit Indonesia and Quality Process Improvement roles at PT. Bank OCBC NISP Tbk, where expertise in project management and Lean Six Sigma methodologies was developed. Previous experience encompasses accounting advisory at PT. Herfinta Farm and Plantation and auditing at Pricewaterhouse Coopers. Academic qualifications include a degree in Business and Commerce, with a focus on Accounting and Banking Finance, from Monash University Malaysia, and foundational studies at Victoria University and Insan Cendekia Boarding School.