Syahrul Alfian

Syahrul Alfian has extensive experience in service delivery and sales support, currently serving as Service Delivery Manager at PT Trans Indonesia Superkoridor since October 2021. Prior roles at the same company include Sales Support Manager and Service Delivery Lead. Previously, Syahrul worked at Indosat Mega Media Pt from July 2015 to September 2021, where responsibilities included Planning & Deployment, leading document acceptance and service delivery, as well as Customer Service Delivery Assurance, focusing on vendor invoice reporting and KPI metrics. Additionally, Syahrul handled Customer Premises Equipment (CPE) monitoring.