Dilhara Kaluarachchi

VP Customer Care at Public Storage

Dilhara Kaluarachchi's work experience includes various roles in different companies. Starting from 2022, Dilhara worked as VP Customer Care at Public Storage. Before that, from 2007 to 2022, they held multiple positions at Princess Cruises, including Vice President of Global Consumer Sales & Customer Experience Operations, Sr. Director Consumer Sales, Manager of CRM Targeting & Marketing Analytics, and Senior Analyst of CRM Targeting and Marketing Analytics. Prior to that, they worked as a Senior Engineer at Tetra Tech, Inc. from 2005 to 2007, and as an Engineer at HydroQual, Inc. from 1999 to 2003. Dilhara'searliest known role was as a Project Analyst at the World Bank Group in 1998. Throughout their career, Dilhara has demonstrated expertise in managing customer experiences, sales strategies, CRM targeting, and marketing analytics.

Dilhara Kaluarachchi holds a Bachelor's Degree in Civil Engineering & Operations Research from Princeton University. Dilhara also obtained a Master's Degree in Ocean Engineering from Stevens Institute of Technology. Furthermore, they completed a Graduate Certificate in Business Administration with a focus on Business Administration and Management, General from California State University, Northridge.

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