Theresa Smith is a Senior Customer Service Manager at Public Storage since February 2021. Prior to this role, Theresa held various customer service management positions at Macy's for over 30 years, including Director Credit Customer Service, Director Furniture and Bedding Customer Service, Manager Credit Customer Service, Manager Credit Granting, and Manager Vendor Relations. Theresa is a graduate of Tougaloo College with a Bachelor of Arts degree in Economics and Business Administration.
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