Sanjeev Kumar

Sanjeev Kumar is a seasoned technology professional with extensive experience in ServiceNow platform management and IT Service Management (ITSM). Currently serving as a Senior Manager Technology at Publicis Re:Sources, Sanjeev's responsibilities include user story grooming, technical architecture review, and ServiceNow configuration to meet business needs. Previous roles include Manager - ServiceNow DevOps at Securitas Security Services USA, Inc., where Sanjeev focused on aligning R&D Tech systems with Agile and DevOps principles, and IT Consultant at NCR Corporation, providing technical expertise in ITSM tools and leading strategic programs. Sanjeev's background also encompasses roles as Senior Project Lead, Technical SME, and Senior Software Engineer across various organizations, supported by a strong academic foundation with degrees including an MCA from Invertis University and an M.Sc in Mathematics.