Kelley Martin

Kelley Martin, NCCO, AMP has a comprehensive work experience in the credit union industry. Kelley is currently serving as the Chief Operations Officer at Publix Employees Federal Credit Union. Prior to this role, they held the position of Chief Lending Officer at the same organization.

Before joining Publix Employees Federal Credit Union, Kelley worked at VyStar Credit Union as the VP Consumer Lending and Product Innovation. During their tenure, they managed a $2B+ consumer lending portfolio and led a project to enhance the scorecard model for better automation, increased approvals, and reduced risk.

Earlier in their career, Kelley held key positions at Space Coast Credit Union and Delta Community Credit Union. At Delta Community Credit Union, they significantly increased the consumer lending portfolio by 30% in two years while maintaining low delinquency ratios. Kelley also served as the VP of Branch Operations at Peach State Federal Credit Union.

Kelley Martin began their career in the credit union industry at Georgia Federal Credit Union, where they focused on business development and increasing member group participation.

Overall, Kelley has demonstrated a strong track record of leadership and success in various roles within the credit union industry.

Kelley Martin, NCCO, AMP has a diverse education history. Kelley obtained a Master's degree in Business Analytics from Indiana University - Kelley School of Business between 2016 and 2020. Prior to that, Kelley completed a Bachelor's degree in Business Administration and Management from the University of South Carolina. In 2013, they also earned a Lean Six Sigma Green Belt certification from Gwinnett Technical College. Additionally, Kelley attended the Southeast CUNA Management School from 2007 to 2009 to enhance their knowledge in the field. Kelley further pursued professional development by attending the CUNA Consumer & Residential Mortgage Lending School in 2016. Kelley has acquired certifications such as Certified Compliance Officer from NAFCU in 2019 and AMP from the Mortgage Bankers Association in 2018-2019, focusing on compliance and mortgage, respectively. Looking ahead, they plan to pursue a Master of Business Administration (MBA) in Marketing from Louisiana State University between 2023 and 2024.