Erik Ayala Oramas is a professional with extensive experience in customer service and support within the fintech sector, currently serving in various roles at Pulpi since April 2019, including control desk supervisor and credit advisor. Responsibilities include providing personalized customer assistance and guiding clients through credit processes. Prior experience includes a customer service executive position at Comdata Group and a collections executive role at Juridico Ocampo Cano y Asociados, focusing on client inquiries and payment solutions for department store debts. Erik holds a degree in Law and a specialization in Human Rights from Facultad de Estudios Superiores Acatlán.
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