Jonathan Dippold

Jonathan Dippold is an accomplished professional with a strong background in customer success and technical account management. Currently serving as a Customer Success Manager at Pulse Insights since March 2022, Jonathan conducts regular check-ins and quarterly business reviews to align product offerings with customer goals while identifying upselling and cross-selling opportunities. Previously, Jonathan worked at Qualtrics from August 2019 to March 2023, initially as a Product Specialist and later as a Technical Account Manager, where responsibilities included consulting enterprise clients on successful experience management programs and training new employees. Jonathan also gained valuable experience as a Product Management Intern and Sourcing Intern at Amphenol Advanced Sensors in 2017 and 2018, respectively. Jonathan holds dual Bachelor of Science degrees in Interdisciplinary Business with Engineering Studies and Project and Supply Chain Management from Penn State Erie, The Behrend College, completed in 2019.