Joselyn Egúsquiza Lovera

Community Happiness and Customer Success at Pura Mente

Joselyn Egúsquiza Lovera has a diverse work experience spanning from 2011 to 2022. Joselyn'smost recent role is as a Community Happiness and Customer Success professional at Pura Mente, starting in September 2022. Prior to that, they worked as an Account Executive at ivoy from March 2022 to September 2022, and also held the position of Business Development Representative at ivoy from January 2022 to February 2022.

Before joining ivoy, Joselyn worked as a Customer Service Executive at BCI Seguros (Chile) for 7 months in 2021. From 2020 to 2020, they were a Facilitator of Training at ASCENSO XXI, where their responsibilities included managing learning content, designing training programs, and delivering training sessions.

In 2019, they worked as an Account Executive at Marketing Estratégico 507. Prior to that, from 2018 to 2019, they served as a Project Development Manager at Wylan Agency. Joselyn also has experience as a Facilitator Jr at Dash Venezuela from 2017 to 2018, where they were involved in conference logistics, customer service, and providing informational support.

Furthermore, they have worked as a Coordinator of Training at Humania, C.A from 2015 to 2017, where they handled in-company training, designed and developed training programs, and provided consulting services. Additionally, they worked as a Coordinator of Marketing and Sales at Safe Guayana in 2016, managing sales, post-sales service, developing customer service channels, and handling social media.

Joselyn began their professional career as a Coordinator Administrator at Corporación 707, C.A from 2011 to 2015.

Joselyn Egúsquiza Lovera completed their education in a chronological manner. Joselyn obtained a Bachelor's degree in Business Administration from the Universidad Nacional Experimental de Guayana, which they attended from 2009 to 2015.

In terms of additional certifications, Joselyn has acquired several qualifications. In 2014, they became a Practitioner in Neuro-Linguistic Programming (PNL) from the Universidad del Zulia / Instituto para el Avance con PNL. The following year, in 2015, they completed the Formación de Especialistas en Psicopintura (Specialist Training in Psychopainting) from the Universidad del Zulia / Instituto para el Avance con PNL.

In 2016, Joselyn obtained a certification in Life Coaching and Neuroleadership from Fundesag. Joselyn also completed the Facilitador de Aprendizaje Dinámico y Acelerado (Dynamic and Accelerated Learning Facilitator) program from Humania.

In 2018, they attended Dubbing International and obtained a certification as a Voice Over Actor with a neutral accent.

Moving on to their recent certifications, Joselyn attended the Universidad Latina de Panamá in October 2020 to obtain a specialized diploma in Virtual Education.

Most recently, in August 2022, Joselyn completed a course on SCRUM through LinkedIn.

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