Maria (Lilli) L. is a seasoned professional with extensive experience in quality assurance and customer service management. Currently serving as Service Manager at Q-Factory Oy since August 2016, Maria oversees customer service and stakeholder collaboration while managing and coordinating operations. Previous roles include Leading Test Consultant where expertise in test management, planning, and execution was demonstrated, and Senior QA Engineer at Valtiokonttori (Symbio), contributing to various testing projects across different domains. Maria's educational background includes pursuing a Master’s Degree in Technology Competence Management at Seinäjoki University of Applied Sciences, complemented by a degree in Technology and Communications from Central Ostrobothnia Polytechnic. With a proven track record in diverse testing environments and a strong foundation in technology and communications, Maria's career reflects a commitment to quality and continuous learning.
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