Ivan Sevov

Ivan Sevov is a Technical Support Engineer at Q-linea since October 2021, focusing on enhancing infectious disease diagnostics and ensuring antibiotic efficacy for future generations. Responsibilities include providing technical and engineering advice to business partners and customers, alongside supporting instruments through installation, diagnosis, service, and repair. Prior to this role, Ivan served as a Senior Product Support Technician at Circassia from June 2009 to October 2021, where responsibilities encompassed acting as a Subject Matter Expert, managing technical support inquiries, conducting root-cause analyses, and ensuring compliance with regulatory guidelines while fostering customer satisfaction. Earlier experience includes positions as a Service Tech, managing the service and calibration of medical devices at Circassia, and as a Service and Support Tech at TSI AB, focusing on various measuring devices. Ivan holds a degree from Technical University Sofia, completed in June 2002.