Shannon Cosgrove

Shannon Cosgrove is a seasoned professional in client success and enablement with extensive experience at Q4 since November 2016, currently serving as Sr. Manager, Client Success & Enablement. Shannon's expertise includes coaching teams, fostering collaborative cultures, and developing talent strategies. Previous roles at Q4 included Manager of Activation Enablement and Manager of Client Success, focusing on process optimization, client relationship management, and performance improvement in the Investor Relations sector. Prior to Q4, Shannon held management positions in customer service at Life Time and coordinated community outreach for large-scale events like the FIFA U20 Women's World Cup. Academic credentials include a Bachelor of Commerce in Human Resource Management from Ryerson University.