Mary Criniti serves as the Chief Technology Officer at Qantas Loyalty, drawing on extensive experience in leadership roles across the organization since February 2009. With a strong background in technology and operations, Mary has held positions such as Head of Technology, Manager of QF Cabin Crew Australia, and Business Services Manager for Operations & Enterprise Systems. Core responsibilities include guiding strategic technology initiatives, driving customer satisfaction, and ensuring operational performance. Prior to Qantas, Mary worked at Travelex Ltd as an IT Technical Analyst and Sales Consultant. Education includes a Masters of Business and Technology from the University of New South Wales and dual degrees in Business and Computing from the University of Technology, Sydney.
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