Zacharias Lalaounis

Zacharias Lalaounis has been employed in the customer service industry since 2008. Zacharias began their career as a Data Entry Operator at Manco S.A. in 2008. In 2010, they moved to SalesManager Hellas as a Client Service Officer. In 2011, they joined CloudBiz as a Client Service Manager. Finally, in 2015, they assumed the role of Chief Customer Operations Officer at QIVOS.

Zacharias Lalaounis obtained a Bachelor of Arts in Medieval and Modern Greek Literature from Ethnikon kai Kapodistriakon Panepistimion Athinon between 1999 and 2005. Since then, they have obtained various certifications from institutions such as Udemy, Codecademy, Coursera, and LinkedIn, including certifications in Process Flowcharts & Process Mapping, Learn HTML Course, Salesforce Flows, Salesforce Sales Operations Specialization, Advanced Agile: The Team's Mindset, Agile Foundations, Microsoft Teams Essential Training, Project Management Fundamentals, Communication Foundations, Developing Your Emotional Intelligence, Hiring and Developing Your Future Workforce, Learning Excel Desktop (Office 365/Microsoft 365) (2018), Sales Time Management, Using Python with Excel, Developing Your Leadership Philosophy, Digital Marketing Foundations, Executive Leadership, Human Resources: Running Company Onboarding, Visual Communication for Business: The Marketer's Secret Weapon, and Developing a Competitive Strategy.