Yolanda Coleman

Yolanda Coleman is a skilled professional with diverse experience across multiple industries, including customer service and floral management. Currently serving as a Customer Service Specialist at QRM, Yolanda manages the "First Notice of Loss" department, assisting clients with insurance claims. Previous roles include positions at Landscape Workshop as a Floral Field Manager, where responsibilities included site installations and crew management, and at Cadence Bank as a Customer Service Representative during a merger transition. Yolanda has also worked as a Data Integration Analyst at RxBenefits, a Customer Service Representative for the Kansas Department of Labor, and as a Police Call Taker/Dispatcher for the City of Birmingham. Additional experience includes roles at Allstate and UAB Medicine, focusing on customer service and medical billing. Yolanda holds multiple certifications and degrees, including an Associate's degree in Business/Commerce from Wallace State Community College.