Aamen Alaa

Aamen Alaa is an IT professional with extensive experience in providing technical support and managing IT services. Currently serving as an IT Service Desk Engineer at AstraZeneca since July 2024, Aamen is responsible for assisting users with technical issues, managing software licenses, and maintaining corporate devices. Previous roles include IT Specialist at Qsource Outsourcing for clients such as L'Oréal and Nissan Egypt, and IT Engineer at L'Oréal, where Aamen handled similar responsibilities including troubleshooting and device enrollment. Aamen's career also encompasses positions at Giza Traffic Prosecution and Telecom Egypt, building a strong foundation in IT support. Aamen holds a Bachelor's degree in Computer Science from Modern Academy Maadi.