Sharon Hensel

Sharon Hensel has extensive experience in operations management and leadership roles in various industries. Currently serving as the Associate Director of Operations for Customer Experience at QTC Management, Sharon leads a team of employees ensuring compliance with government and industry standards. With previous roles at South Texas Radiology Group, P.A., HEB, Target, and the USAF, Sharon has a strong background in analytics, systems coordination, charge capture, coding, and call center operations. Sharon holds a Master of Arts in Organizational Management from the University of Phoenix and a Bachelor of Science in Mathematics from The Ohio State University.