Jim Harrahill has extensive work experience in the customer service industry. Jim worked for Qualfon from 2018 to the present, initially as the Vice President of Client Relations and later as the Vice President of Strategic Account Management. Prior to that, they were with Sitel from 2007 to 2018. At Sitel, they held various positions, including Director of Global Account Management and Director of Account Operations. In these roles, they were responsible for operational performance, client relationships, and achieving substantial revenue growth for assigned accounts.
Jim Harrahill attended the University of Nebraska at Omaha, although the specific start and end years of their education are not provided. Jim did not obtain a degree or specify a field of study during their time at the university. Additionally, Jim Harrahill obtained a Lean Six Sigma Green Belt Certification from KEISEN Consultores in January 2020.
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