Michaela Nelson

Michaela Nelson is an experienced IT Support Specialist II at Qualia since January 2022, where responsibilities include developing automated data management systems, managing internal helpdesk requests, and administering user permissions across various platforms. Previous roles span from Front Desk Staff at Advanced Dermatology and Cosmetic Surgery to Administrative Assistant positions at Long & Foster Companies and Solara Financial Services, showcasing strong organizational and customer service skills. Additional experience as a Clerk in libraries established a foundation in direct patron support and information management. Michaela holds a degree in Multi/Interdisciplinary Studies from Liberty University, with a professional background emphasizing technical support and efficient operations.