William C.

Help Desk Technician Team Lead at Quality IP

William C. is a skilled IT professional with a diverse background in technical support and cybersecurity. Currently serving as Help Desk Technician Team Lead at QualityIP, William previously held positions as Help Desk Technician at Ashton Technology Solutions and as Information Technology Administrator at Certus Healthcare Management, where responsibilities included troubleshooting, support, and system maintenance. William's early career includes military service as a Military Police Officer in the United States Marine Corps and an Information Technology Specialist in the Army National Guard, providing valuable leadership and IT expertise. William is pursuing a Bachelor of Science in Cybersecurity and Information Assurance at Western Governors University, building on a foundational degree in Criminal Justice and Corrections from Bowling Green State University.

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