Lewis Ulm

Lewis Ulm is an accomplished professional with comprehensive experience in customer success, research analysis, and academic support. Currently serving as a Customer Success Manager at Qualtrics since April 2022, Lewis focuses on maximizing customer value from products and services, driving consumption, and enhancing CX and EX programs. Previously, Lewis held roles including Senior Product Specialist and Product Specialist at Qualtrics, where responsibilities encompassed facilitating communication and resolving critical issues for high-value customers. Prior experience includes positions as a Research Assistant at the University of Sydney, providing support for academic and business research, and as a Research Analyst at Hattonneale, specializing in executive search support. Lewis holds a Bachelor of Advanced Studies (Honours) in English Literature and a Bachelor of Commerce (Liberal Studies) with majors in Marketing and English from the University of Sydney.