Lokesh Bhirud has extensive experience in technical support and engineering, currently serving as a Technical Support Escalations Manager at Qualys since May 2016, with previous roles including Principal Support Engineer, Technical Lead for PCP Support, and Sr. Technical Support Engineer. Prior to Qualys, Lokesh worked at DispatchTrack from March 2014 to April 2016, supporting their logistics product developed in Ruby on Rails. Additional experience includes a role as a Software Support Engineer at First Insight Corporation, managing customer server environments, and a Process Executive position at Infosys, supporting British Telecom projects. Lokesh holds a Master of Computer Applications (MCA) degree from Indira Institute of Management, completed in 2013.
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