Kelsey Heideman

Kelsey Heideman is an experienced professional currently serving as a Senior Customer Success Manager at Quantum Workplace since December 2021, where responsibilities include fostering customer relationships, driving contract renewals, and identifying expansion opportunities while leveraging software knowledge. Previously, Kelsey held multiple roles at Olsson from August 2014 to December 2021, including Market & Client Analytics, Operations Coordinator, Office Coordinator, and Senior Team Coordinator, contributing to project data analysis, strategy execution, and team organization. Earlier experience includes working as a Finance Specialist at Dillon Brothers Harley-Davidson. Kelsey holds a Bachelor of Fine Arts in Creative Writing - Nonfiction from the University of Nebraska at Omaha.