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Sarah H. MBA, PMP, CSM, CSPO

Information Technology Operations Manager at Quarles

Sarah H. has a diverse work experience spanning over 15 years. Sarah currently works as an Information Technology Operations Manager at Quarles Petroleum since April 2022. Prior to that, they were a Senior Information Technology Project Manager at Phlow Corporation from November 2021 to April 2022. Sarah also served as a Software Development Project Manager at ExploreLearning from July 2021 to November 2021.

Sarah's longest tenure was at Quarles, Inc., where they worked from October 2017 to July 2021 as an IT Project Manager/ Business Analyst. In this role, they were responsible for defining project requirements, documenting requirements, monitoring project progress, making recommendations on operational objectives, ensuring high levels of service delivery, and troubleshooting production support issues.

Before joining Quarles, Inc., Sarah worked as a Sales Consultant at SAFFORD AUTOMOTIVE GROUP for a brief period from June 2017 to October 2017. Prior to that, they were employed at CarMax as a Sr. Business Analyst from October 2011 to April 2017. Sarah'sresponsibilities included translating business processes into technical documentation, gathering requirements from business users, and participating in agile ceremonies.

Sarah's early career includes roles as a Sr. Tax Accountant at Owens & Minor from May 2010 to October 2011, a Sr. Tax & Licensing Accountant at AMF from May 2009 to May 2010, a Tax Analyst at Circuit City from February 2007 to May 2009, and a Tax Analyst at Earth Tech, Inc. from February 2005 to July 2005.

Sarah H. has a Master of Business Administration (MBA) degree from the University of Mary Washington, which they earned from 2019 to 2021. Prior to that, they attended Virginia Commonwealth University from 1999 to 2003 and obtained a Bachelor of Science degree in Accounting and Business/Management. In addition to their degrees, Sarah has also earned several certifications. Sarah obtained the Project Management Professional (PMP) certification from the Project Management Institute in December 2020. Sarah also holds the Certified ScrumMaster (CSM) certification from Scrum Alliance, which they obtained in July 2021. Furthermore, they obtained the Certified Scrum Product Owner certification from Scrum Alliance in September 2016.

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