Nikole Daly-Black

Nikole Daly-Black has a diverse work experience, starting with their role as an Administrative Assistant at MSB Mechanical & MSB HVAC Services Ltd. from October 2014 to August 2015. Nikole then worked as a Film Public Relations Intern at TARO PR from January 2018 to April 2018. During this time, they gained experience in publicity and promotions, including press pitching, press releases, and media monitoring.

In 2015, Nikole joined Starbucks as a Shift Supervisor, where they provided exceptional customer service, trained new hires, and managed the store's social media account. Nikole excelled in leading a team of up to nine members and effectively handled peak times while monitoring inventory and sales numbers.

In 2018, they moved to ZigiMedia as a Social Media Coordinator and later as a Content & Social Media Coordinator. In these roles, they created engaging content for social media accounts, including original content and copy for email marketing and paid Facebook ads. Nikole also started a client newsletter and updated the company's WordPress site weekly.

Nikole's next work experience was at TD, where they worked as a Customer Experience Associate from May 2019 to January 2020.

Most recently, they joined Quartermaster Inc. in January 2020 and held multiple positions. Nikole started as a Junior Community Manager and then progressed to become a Data & Modelling Analyst, followed by a Data & Modelling Analyst II. Currently, they serve as an Associate Product Manager, utilizing their skills in data analysis and product management.

Nikole Daly-Black's education history begins with their Bachelor of Arts (B.A.) in Psychology, which they pursued from 2012 to 2017 at Brock University. Following this, they attended George Brown College from 2017 to 2018, where they obtained a Postgraduate degree in Digital Media Marketing. In 2021, Nikole enrolled at the University of Toronto School of Continuing Studies to pursue a Certificate in Data Science, which they completed in 2022.

Nikole also holds additional certifications in Data Analysis with Pandas and Python, obtained from Udemy in December 2020, and The Complete SQL Bootcamp, also obtained from Udemy in October 2020.