Shora Um

Shora Um, SHRM-CP, is an experienced professional with a strong background in administration, research, and hospitality management. Currently serving as the Executive Assistant at Querencia at Barton Creek since July 2020, Shora supports the Executive Director by ensuring effective communication and processing of information, enhancing team efficiency, and organizing employee engagement initiatives. Previous roles include Graduate Research Assistant at MD Anderson Cancer Center, where Shora contributed to service quality improvements, and Assistant Manager at Cougar Grounds, where revenue increased by 75% under Shora's management. Shora holds a Master's degree in Hospitality Management and a Certificate in Human Resource Management, further solidifying expertise in these fields.