Marie Fridén

Marie Fridén has over 14 years of experience in the field of change and problem management. Marie began their career in 2006 as a Service Desk Agent for EDS in Copenhagen and Hong Kong. In 2008, they joined Tieto AB and Tieto Sweden AB as a Problem Manager. In 2014, they became a Facility Manager at Colt SE/DK for serveOffice ab. Marie then moved up to become the Head of Operations for Facility Labs at the same company in 2015. Marie also held the role of Project Manager at Neova AB/serveoffice AB in 2015. In the same year, they became a Förvaltningsassistent at Willhem AB/Serveoffice. Marie then joined Ramirent Sverige in 2019 as a Change Manager/Problem Manager/SO 99 Service Manager. Most recently, in 2022, they joined Quickspin as a Change Manager.

Marie Fridén's education history includes a Higher Proffiency in English from the University of Cambridge in 1995, and Law (Jurist linjen) from Stockholm University from 1992 to 1995. Additionally, they have obtained several certifications, including ITIL Service operations from Informator in 2013, ITIL Capability Operational Support & Analysis Cert. from Informator in 2012, ITIL Lifecycle Cert. from Informator in 2012, ITIL Service Strategy Cert. from Informator in 2012, PPS Project Management from Learning Tree International in 2011, and Itil V2+ V3 from Learning Tree International in 2005.