Mylena Ito

Mylena Ito is a Senior Product Designer at QuintoAndar, where responsibilities include leading a discovery process in the mortgage and financing sector to enhance user experience within the QuintoAndar app. Previously, Mylena served as a Product Designer, focusing on scalable, user-friendly support solutions for the real estate ecosystem, resulting in a significant reduction in customer dissatisfaction through an automated solution developed in collaboration with the data team. Prior experience includes a role as a Product Designer at Pipefy, where Mylena contributed to the company's product-led growth strategy through customer interviews and co-created solutions, as well as a design position within the marketing team. Mylena's academic background includes a Post Graduation in User Centered Design and Interaction Design from Universidade Positivo and a Bachelor's degree in Graphic Design from Universidade Federal do Paraná.