Bisera Trpcevska

Bisera Trpcevska is an experienced CRM Support and Implementation Specialist at Quipu GmbH since July 2013, responsible for implementing new Microsoft CRM modules, client communication, business process analysis, project management, and ongoing project support. Prior to this role, Bisera worked as a Software Engineer at ITgma from March 2012 to June 2013, focusing on SugarCRM development and web technologies including PHP and MySQL. Bisera holds a Master's degree in Information Technology and a graduate degree in Computer Software Engineering from European University.