AJ Recchio is an experienced professional in customer success and project management, currently serving as a Senior Customer Success Manager at Quiq since March 2022. Prior to this role, AJ held multiple positions at LivePerson from August 2014 to March 2022, including Senior Customer Success Manager and Operations Excellence Manager, where expertise was provided to enterprise accounts on optimizing the software suite and improving key performance indicators. Additional experience includes serving as Vice President and Technology Chair on the Board of Directors for The Humane Society of Forsyth County, and various project management roles at Cox Communications and Bellsouth.net, where strategies and implementations for customer service solutions were developed. AJ founded New Wave Consulting, focusing on IT solutions within commercial real estate and has a foundational background as a Director of Information Services at Jamision Research, Inc. and as a Reliability Engineer at IIT Research Institute. AJ holds a Bachelor of Electrical Engineering Technology from SUNY Polytechnic Institute.
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