Joanna Tornvall

Joanna Tornvall has a diverse work experience spanning over 15 years. Joanna is currently working as a Customer Success Manager at Qvalia since February 2021. Prior to this, they worked at ISEC Group AB as an Account Manager from October 2016 to August 2020. In this role, they were responsible for maintaining and developing existing customer relations by identifying and analyzing customers' needs and proposing functional solutions.

Before that, Joanna worked at Wahlstedt Sageryd - Gruppen in various roles. From February 2015 to October 2016, they served as a Client Relationship Manager, where they focused on creating and managing strong business relationships and ensuring high customer satisfaction. Additionally, they were involved in contract writing, price negotiations, invoicing, and project management.

Joanna also worked as a Client Consultant at Wahlstedt Sageryd - Gruppen from October 2012 to February 2015. Here, they provided customer consultation and support for the portfolio system IVAR™, including testing new functionality, project management, and providing training and support to customers.

Furthermore, they have experience as a Financial Administrator at both Wahlstedt Sageryd - Gruppen (from February 2011 to October 2012) and Wassum (from February 2009 to February 2011). Their responsibilities included managing fund administration, daily calculations, share transactions, reporting, reconciliations, and customer care.

Joanna also has experience working at Glitnir as a Backoffice employee from November 2007 to November 2008, and at Billerud AB as a Marketing Coordinator from April 2006 to October 2007.

Overall, Joanna Tornvall has gained extensive experience in customer success, account management, client relationships, financial administration, and marketing coordination throughout their career.

Joanna Tornvall obtained a Master of Science in Business and Economics from Södertörn University in the years 2000 to 2004. In 2018 to 2019, they also completed leadership training at Chefakademin. No specific field of study was provided for the leadership training.