Ifeoma Babundo

Ifeoma Babundo has worked in a variety of roles in the past few years. In 2016, they were a Data Entry Clerk at Market Research Consultancy. In 2020, they were a Customer Support Representative (social media) at Oxford International Group, where they ensured first contact resolution when dealing with internal and external customers and maintained customer satisfaction with forward-thinking strategies. In 2021, they were a Customer Success Representative at Infinity, where they collaborated with the marketing team to improve user experience and performed evaluation and analysis of customer's needs. Also in 2021, they were a L1 Technical Support Engineer at Trilogy, where they solved complex customer problems and spent 25% of their work time learning about new products and features. Currently, they are a Support Manager at Qwoted.

Ifeoma Babundo has a Bachelor of Science in Sociology from Lagos State University, which they obtained between 2016-2020. Ifeoma has also obtained certifications in Python for data science and SQL from Sololearn in March 2022, and Fogbugz and Kayako classic from Trilogy in April 2021.