Stephen Betustak Zerante is an accomplished professional with extensive experience in customer service and management roles across various industries. Currently serving as the Customer Service Manager at Rack Electric since June 2022, Stephen previously held the position of Customer Experience Manager at Reliable Power Systems & Electrical Services® from December 2018 to March 2022, where responsibilities included managing call center operations and scheduling staff. Prior experience includes a Team Manager role at First Data Corporation, focusing on operational effectiveness and client service, as well as a Customer Service Manager position at JPMorgan Chase & Co., overseeing loan servicing and loss mitigation teams. Stephen began their career at The Home Depot, where leadership development and staff training were key components. Stephen holds a Bachelor's Degree in Business Administration and Management from Colorado Technical University and additional qualifications in real estate and mortgage education.
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