Rory Topzand-O'Rourke

Rory Topzand-O'Rourke is a seasoned IT professional with extensive experience in customer success and technical consulting. Currently serving as a Lead Customer Success Engineer at Rackspace since November 2018, Rory previously held the position of Senior IT Consultant at Agilyx Australia from May 2016 to November 2018, after relocating to the Sydney headquarters. Prior roles include Support Consultant at Agilyx New Zealand and On-site Technician at Need a Nerd, where Rory engaged with both home and business customers to resolve technology-related issues while also selling computers, hardware, and software. Additionally, Rory gained experience as a Bartender at Mighty Mighty from May 2011 to May 2013. Education was completed at Havelock North High School.