Andy O is a Senior Manager of Experience Insights at the Royal Automobile Club of Tasmania (RACT). Previously, Andy served as the Head of Customer Strategy & Insights at Hollard Insurance, Head of Data & Insights at Sydney Opera House, Manager - Strategy & Customer Group at PwC Australia, and National Manager at BMW Group. With a background in engineering and business administration, Andy's diverse experience has equipped him to lead research programs, distill key insights, form strategies, and improve customer experiences across various industries.
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