Yoanna Zhelyazkova

Yoanna Zhelyazkova is a seasoned professional in customer service and account management, currently serving as a Senior Customer Service Representative at Radancy since June 2021. In this role, Yoanna establishes effective communication among clients, internal teams, and vendors to ensure successful campaign execution while developing strategic initiatives for digital marketing and branding. Previously, Yoanna held the position of Account Executive, managing multiple projects to enhance client digital strategies and ensuring timely deliverables. Earlier experience includes a role as a Copywriter at AdBuzz Public Relations Agency, where articles were written for VergeIllinois, and as a Creative at On the House Creative. Yoanna Zhelyazkova earned a Bachelor of Science in Advertising from the University of Illinois Urbana-Champaign in 2021.