Arvind Kumar Babu

Arvind Kumar Babu has extensive experience in fraud operations and customer service, currently serving as Associate Manager - Fraud Operations at Radial Inc. since June 2018, following ascending roles in the fraud operations team. Prior to Radial Inc., Arvind held the position of Senior Consumer Fraud Analyst at Groupon from May 2014 to June 2018, focusing on transaction monitoring and chargeback processes. Arvind also worked as an Assistant Manager at HDFC Bank and Standard Chartered Bank, emphasizing customer escalation handling and high-net-worth customer relationships, respectively. Earlier experience includes a role at Citi as a Citiphone Officer, ensuring compliance in customer service. Arvind holds an MBA from Bangor University and a Bachelor's degree in Commerce from DWARAKA DOSS GOVERDHAN DOSS VAISHNAV COLLEGE.